Shipping policy

DELIVERY BY MAIL (DELIVERY IN CANADA ONLY)

Fixed delivery charges will be shown when you checkout. To be able to maintain affordable prices and impeccable service, we must increase our prices from November 1, 2022.

Fixed fees by province

Quebec and Ontario
 $10.75
East and West Province
 $15.00
Northern Province 
 $20.00

***Delivery is FREE for orders of $125 and more before taxes (-10 KG PACKAGES ONLY) for the provinces of Quebec and Ontario.***

When your package weighs more than 10 kg free shipping is no longer available. You must choose the option with the overweight fee that is displayed. Depending on the weight of the package, charges will be shown at checkout.

Provinces 10kg + 20kg + 30kg + 40kg + 50kg + 60kg +
QC, ON 15,00 $ 30,00 $ 45,00 $ 60,00 $ 75,00 $ 90,00 $
AB, BC, MB, SK 30,00 $ 45,00 $ 60,00 $ 75,00 $ 90,00 $ 105,00$
NB, NS, PE, NL 30,00 $ 45,00 $ 60,00 $ 75,00 $ 90,00 $ 105,00$
NT, NU, YT 40,00 $ 60,00 $ 80,00 $ 100,00 $ 120,00 $ 140,00$

Deliveries are made through Canada Post or Purolator according to the rates. Your package will be sent TO YOUR LOCAL POST OFFICE if it contains vulnerable products.

Orders are processed and shipped no later than 4 business days (closed weekends and public holidays) following receipt of payment. In some cases, the delivery time may be longer (products not available or special orders), you will then be notified.

PROVINCES
 DELIVERY TIME
Quebec
 3 days
East and West Province
 5 days
Northern Province
 5 days +

You will receive a tracking number by email or SMS once your order has been posted. You will be able to follow the progress of the shipment of your package.

During the holiday season, deliveries are made according to the schedule posted on our site. Processing times may be longer during this period.

In the event that you do not pick up your order at the address indicated, the shipping costs and additional fees will be charged to you. Ditto if items are returned to us following an error in the address provided by the customer.


COLLECT YOUR ORDER

If you choose to pick up your products yourself, you will receive a confirmation email with our schedule when your order is ready, please wait for this confirmation before showing up. Bring your bags!

Pick-up schedule:

Monday: 12 p.m. to 4 p.m.

Tuesday: 8:30 a.m. to 4 p.m.

Wednesday: 8:30 a.m. to 4 p.m.

Thursday: 8:30 a.m. to 6 p.m.

Friday: 8:30 a.m. to 12 p.m.

Saturday/Sunday: Closed

We are located in the Laurentians: 2795 Rolland Street, Sainte-Adele, Quebec, J8B 1C9 CANADA